Staying Cyber Safe in a Cyber Scary World

Posted by Kathleen Fortney Ed.D on Oct 11, 2017 11:29:00 AM

Since 2004, October has been designated as National Cyber Security Awareness Month (NCSAM). This year, cybersecurity seems more important than ever. Hardly a day goes by without news sources reporting some type of new cybersecurity data breach or threat. The recent Equifax data breach has left many of us concerned about our personal data and threat of identity theft. In an era of rampant cyber hooligans and criminals, all of us need to diligently adhere to safe computing practices.

Read More

Topics: Learning Solutions, Cybersecurity, Digital Information

Dancing with a Partner – How to Begin an Application Training Project with Ease and Grace

Posted by Michele Padilla and Annette Wisniewski on Sep 27, 2017 10:00:00 AM

A large-scale application implementation is a daunting project with a lot of moving parts. How are you going to prepare your people to use the application? When the update involves new work processes, users generally need some kind of training for even the most intuitive and well-designed application. Do you have the bandwidth to design and develop the training your users need?

Read More

Topics: Learning Solutions, Employee Learning Programs, Training, Application Training

HEDIS and the Importance of Medical Review Professionals

Posted by Mathijs Mesters on Sep 13, 2017 10:01:00 AM

As the healthcare industry continues to move from a fee-for-service model to an outcome based model, properly trained medical review professionals are becoming ever more crucial. Healthcare professionals, insurance companies, and patients are now working together to find the most cost and medically effective treatments. This is where the Health Effectiveness Data Information Set (HEDIS) comes into play.

Read More

Topics: Healthcare, HEDIS, Medical Review Professionals, NCQA

Solving the Sales CRM Adoption Problem with Judge and Veeva CRM MyInsights

Posted by Dan Lewis on Sep 6, 2017 10:00:00 AM

Getting your sales team to fully adopt a new CRM can sometimes feel like pulling teeth. Sales people are notoriously habitual and sometimes reluctant to adopt new technology. The reasons for this are varied, but typically it is because they don’t see a reason to change something that “isn’t broken”. They know what’s worked for them in the past, so why change it? There’s also a learning curve to fully understand the technology and how to make it work the way they want it, when they want it. This is where Judge and Veeva CRM MyInsights come in.

Read More

Topics: Enterprise Applications, Healthcare, CRM Adpotion, Veeva, Veeva CRM MyInsights

I Was Just Laid Off From My Job—Now What?

Posted by Ashley Kidron on Jul 12, 2017 1:10:00 PM

Being laid off or fired from your job can be a huge blow and disheartening. Amidst the negative emotions you might be experiencing, it is important to bounce back quickly and start up your job search right away! Often times, it is difficult to figure out how to start this process. After all, it’s not every day you need to go looking for a new job (at least I hope).

Read More

Topics: Recruiting, Staffing, Job Hunting

Three Helpful Storyline Tricks

Posted by Ndege Diamond on Jun 14, 2017 10:03:00 AM

Learning software at first can be tricky. The authoring company usually provides videos, an online support community, and sometimes live support, but nothing beats experience. As we learn different tools, we sometimes discover timesaving methods or tricks that can enable us to perform a task more efficiently. So here are three, non-standard tricks I have learned as my experience with Storyline has deepened through the years.

Read More

Topics: Learning Solutions, eLearning, Storyline

Growing Need for RADV Professionals

Posted by Doug Smith on May 24, 2017 1:11:00 PM

This blog post is the first in a series covering topics within the Healthcare industry.

Read More

Topics: Risk Adjustment Data Validation, Healthcare, RADV

Microlearning

Posted by Custom Learning Solutions Team on Apr 19, 2017 10:03:00 AM

We all know too well that we have little time for learning, so it is no wonder that learning professionals have latched on to the idea of microlearning. All the glowing terms surrounding microlearning sound like a dream come true.

Read More

Topics: Learning Solutions

Growing Olive Trees - Transforming Subject Matter Expert Content

Posted by Kathleen Fortney Ed.D on Mar 8, 2017 2:44:23 PM

“These SMEs are driving me crazy!” exclaimed one of my colleagues.  It’s a common complaint that I hear from my fellow learning professionals.  I must admit that I have said those words myself.

Read More

Topics: Learning Solutions

Measuring Up in 2017 - A Training Perspective

Posted by Annette Wisniewski on Jan 19, 2017 2:40:43 PM

Goodbye, 2016. Hello, 2017.

Many people use the start of a new year to reflect on the events of the past year, and to plan improvements for the upcoming year. At a personal level, this might include changes in the typical areas of diet, exercise, sleep, connecting with others, and plans to have more fun.

Read More

Topics: Learning Solutions