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Six Ways to Create Awful Application Training... and How to Overcome Them.
Over the years, we have helped a lot of companies improve their application training. Their own training development efforts had not achieved their desired goals, and so, they brought in an external.
Dancing with a Partner – How to Begin an Application Training Project with Ease and Grace
A large-scale application implementation is a daunting project with a lot of moving parts. How are you going to prepare your people to use the application? When the update involves new work.